Marketing, sales and customers

Customers

People or organisations who buy from a business.

  • Marketing, sales and customers

Definition

People or organisations who buy from a business. Reports often count them at the start of a period, at the end, and the new and lost customers in between.

For your role

Choose your role to see what this term means in your work.

Why it matters

Tracking gained and lost customers shows whether a business is really growing.

Where it is used

Customer dashboards and board reports.