Definition The percentage of orders affected because an item was out of stock.
Example 30 of 1,500 orders hit by missing stock gives a stockout rate of 2%.
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Why it matters It shows how often customers are let down by missing stock.
Where it is used Retail dashboards and stock planning.
How to calculate it Orders affected by stockouts ÷ total orders × 100
Worked example 30 of 1,500 orders hit by missing stock gives a stockout rate of 2%.
