Marketing, sales and customers

Click-through rate (CTR)

  • Marketing, sales and customers

Definition

The percentage of people who click on an ad, email or link after seeing it.

Also called

CTR, Click-through rate

Example

300 clicks from 20,000 impressions gives a CTR of 1.5%.

For your role

Choose your role to see what this term means in your work.

Why it matters

It shows whether ads and emails grab attention.

Where it is used

Email reports, ad platforms and website analytics.

How to calculate it

Clicks ÷ impressions × 100

Worked example

300 clicks from 20,000 impressions gives a CTR of 1.5%.