Marketing, sales and customers

Win rate

  • Marketing, sales and customers

Definition

The percentage of sales opportunities that end in a won deal.

Example

Winning 30 of 120 closed deals gives a win rate of 25%.

For your role

Choose your role to see what this term means in your work.

Why it matters

It shows how effective a sales team is at closing deals.

Where it is used

Sales dashboards, CRM reports and sales reviews.

How to calculate it

Deals won ÷ total deals closed × 100

Worked example

Winning 30 of 120 closed deals gives a win rate of 25%.

Definitions vary. Some divide by all opportunities, and others only by those that reached a decision. Check how your organisation calculates it.