Marketing, sales and customers

Average revenue per user (ARPU)

  • Marketing, sales and customers

Definition

The average revenue earned from each user or customer over a period.

Also called

ARPU, Average revenue per user

Example

€90k of revenue from 3,000 users gives an ARPU of €30.

For your role

Choose your role to see what this term means in your work.

Why it matters

It shows how much value each customer brings on average.

Where it is used

Telecoms, apps and subscription reports.

How to calculate it

Total revenue ÷ number of users

Worked example

€90k of revenue from 3,000 users gives an ARPU of €30.