Marketing, sales and customers

Deals

Sales opportunities that reach a final outcome.

  • Marketing, sales and customers

Definition

Sales opportunities that reach a final outcome. A deal is won when the customer signs, and closed when it is either won or lost.

For your role

Choose your role to see what this term means in your work.

Why it matters

Tracking won and lost deals shows how effective the sales process is.

Where it is used

CRM reports and sales reviews.