Chief Technology Officer
Accountable for technology across the whole enterprise and for its investment and risk.
The skills this job leans on most
- 1Presenting and defending evidence-based recommendations to decision-makersNeeded in 1 of 2 tasks
- 2Judging whether uncertainty changes the decisionNeeded in 1 of 2 tasks
- 3Interpreting policy scope and delegated authority limitsCore to this role
All 2 tasks, where people get stuck and all 49 skills
Tasks
- Maintain a data and AI risk register and record risk treatment and acceptance
- Present data, AI, risk and performance evidence to the executive committee or board and record the decisions taken
Where people get stuck
- Prioritising work by evidenced value, cost, risk and confidence
- Maintaining a risk register with owners, triggers and responses
- Planning delivery dependencies and the critical path
All skills
- Presenting and defending evidence-based recommendations to decision-makers
- Analysing error patterns and failure modes in models and AI systems
- Applying data classification and handling rules
- Appraising options on a common incremental basis against a do-nothing baseline
- Assessing data-driven fairness and bias
- Assessing data-service continuity and recoverability
- Assessing privacy risk through data protection impact assessments
- Assessing supplier dependency, data-handling and exit risk
- Building decision-focused reports and dashboards
- Classifying AI uses against regulatory obligations
- Communicating quantified uncertainty
- Communicating sensitive or unwelcome analytical findings
- Comparing options against explicit decision criteria
- Constructing clear and honest charts
- Designing and comparing decision scenarios
- Diagnosing misleading data visualisations
- Disclosing AI contribution to professional work
- Eliciting the decision behind an analytical request
- Escalating unresolved risks with evidence and clear ownership
- Estimating quantities and differences with intervals
- Evaluating and improving chart accessibility
- Evaluating fitness and full cost of AI-assisted work
- Evaluating responsible AI use risks
- Exercising human oversight of automated and AI outputs
- Explaining control types, dependencies and compensating controls
- Explaining technical work to accountable non-specialists
- Facilitating group decisions using disputed evidence
- Identifying and quantifying decision downside and exposure
- Independently checking analytical conclusions and claims
- Interpreting correlation without inferring cause
- Judging whether a change exceeds normal variation
- Judging whether and how to use AI for a task
- Judging whether external evidence applies to the decision context
- Making accountable decisions under uncertainty
- Monitoring model fitness and drift
- Preserving incident evidence and timeline
- Rating risks against appetite and choosing proportionate treatment
- Reading charts and dashboards correctly, including their state
- Reasoning about systems, feedback and second-order effects
- Recognising and containing suspected personal data breaches
- Recognising and resolving ethical conflicts in data and AI work
- Recognising cybersecurity threats to data work
- Recognising misleading numerical claims
- Recognising personal data and privacy duties
- Recognising statutory incident reporting duties and deadlines
- Revising prior decisions when evidence changes
- Selecting charts for evidence and decisions
- Testing competing explanations with discriminating evidence
- Writing evidence-led findings and auditable recommendations with their limits
Paths to start
Skill Path
Data Literacy for Business Decisions
Judge whether a business claim from a table, KPI, chart or dashboard really holds up.
- Modules
- 5 open
- Practice data
- Raket Parts
Skill Path
Statistics for Evidence-led Decisions
Use and communicate statistical evidence for decisions.
- Modules
- 5 open
- Practice data
- Raket Parts
Skill Path
Evidence-based Briefing and Influence
Brief and influence accountable decision-makers with evidence, its limits and unwelcome findings, and check the message landed.
- Modules
- 5 open
- Practice data
- Raket Parts
The skills this job leans on most
- 1Prioritising work by evidenced value, cost, risk and confidenceNeeded in 3 of 4 tasks
- 2Rating risks against appetite and choosing proportionate treatmentNeeded in 3 of 4 tasks
- 3Maintaining a risk register with owners, triggers and responsesNeeded in 1 of 4 tasks
- 4Planning delivery dependencies and the critical pathNeeded in 1 of 4 tasks
- 5Verifying benefits realisation and attributionNeeded in 1 of 4 tasks
All 4 tasks, where people get stuck and all 71 skills
Tasks
- Prioritise and rebalance an investment portfolio against value, capacity and benefit evidence
- Design and govern the operating model for data, analytics and AI work in a function
- Maintain a data and AI risk register and record risk treatment and acceptance
- Present data, AI, risk and performance evidence to the executive committee or board and record the decisions taken
Where people get stuck
- Assigning and operating data ownership and stewardship
- Defining measurable outcomes and leading indicators
- Designing decision rights and dispute routes for data and AI work
All skills
- Maintaining a risk register with owners, triggers and responses
- Planning delivery dependencies and the critical path
- Prioritising work by evidenced value, cost, risk and confidence
- Rating risks against appetite and choosing proportionate treatment
- Verifying benefits realisation and attribution
- Analysing error patterns and failure modes in models and AI systems
- Applying data classification and handling rules
- Appraising options on a common incremental basis against a do-nothing baseline
- Assessing data source credibility and fitness for a question
- Assessing data-driven fairness and bias
- Assessing data-service continuity and recoverability
- Assessing privacy risk through data protection impact assessments
- Assessing supplier dependency, data-handling and exit risk
- Assigning and operating data ownership and stewardship
- Building cohort and retention analyses with correct denominators
- Building data protection by design into data products and pipelines
- Building decision-focused reports and dashboards
- Classifying AI uses against regulatory obligations
- Communicating quantified uncertainty
- Communicating sensitive or unwelcome analytical findings
- Comparing options against explicit decision criteria
- Comparing periods consistently
- Constructing clear and honest charts
- Defining measurable outcomes and leading indicators
- Designing and comparing decision scenarios
- Designing decision rights and dispute routes for data and AI work
- Designing decision-oriented research with customers, users or employees
- Designing enforceable data governance policies
- Diagnosing misleading data visualisations
- Disclosing AI contribution to professional work
- Eliciting the decision behind an analytical request
- Enforcing and auditing data access
- Escalating unresolved risks with evidence and clear ownership
- Estimating quantities and differences with intervals
- Evaluating and improving chart accessibility
- Evaluating fitness and full cost of AI-assisted work
- Evaluating responsible AI use risks
- Exercising human oversight of automated and AI outputs
- Explaining control types, dependencies and compensating controls
- Explaining technical work to accountable non-specialists
- Facilitating group decisions using disputed evidence
- Governing shared data definitions
- Identifying and prioritising critical data elements
- Identifying and quantifying decision downside and exposure
- Independently checking analytical conclusions and claims
- Interpreting correlation without inferring cause
- Interpreting customer feedback and qualitative evidence
- Judging whether a change exceeds normal variation
- Judging whether and how to use AI for a task
- Judging whether external evidence applies to the decision context
- Making accountable decisions under uncertainty
- Mapping stakeholders' decisions, constraints and needs
- Monitoring model fitness and drift
- Presenting and defending evidence-based recommendations to decision-makers
- Preserving incident evidence and timeline
- Reading business metrics
- Reading charts and dashboards correctly, including their state
- Reasoning about systems, feedback and second-order effects
- Recognising and containing suspected personal data breaches
- Recognising and resolving ethical conflicts in data and AI work
- Recognising cybersecurity threats to data work
- Recognising misleading numerical claims
- Recognising personal data and privacy duties
- Recognising statutory incident reporting duties and deadlines
- Revising prior decisions when evidence changes
- Sampling and reviewing a team's work against standards
- Selecting charts for evidence and decisions
- Testing competing explanations with discriminating evidence
- Variance analysis
- Working through stakeholder conflict over evidence and responsibility
- Writing evidence-led findings and auditable recommendations with their limits
Paths to start
Skill Path
Data Literacy for Business Decisions
Judge whether a business claim from a table, KPI, chart or dashboard really holds up.
- Modules
- 5 open
- Practice data
- Raket Parts
Skill Path
Business Data Controls and Reconciliation
Design, test and operate controls and reconciliations.
- Modules
- 5 open
- Practice data
- Raket Parts
The skills this job leans on most
- 1Prioritising work by evidenced value, cost, risk and confidenceNeeded in 3 of 4 tasks
- 2Assigning and operating data ownership and stewardshipNeeded in 1 of 4 tasks
- 3Defining measurable outcomes and leading indicatorsNeeded in 1 of 4 tasks
- 4Maintaining a risk register with owners, triggers and responsesNeeded in 1 of 4 tasks
- 5Planning delivery dependencies and the critical pathNeeded in 1 of 4 tasks
All 4 tasks, where people get stuck and all 71 skills
Tasks
- Prioritise and rebalance an investment portfolio against value, capacity and benefit evidence
- Design and govern the operating model for data, analytics and AI work in a function
- Maintain a data and AI risk register and record risk treatment and acceptance
- Present data, AI, risk and performance evidence to the executive committee or board and record the decisions taken
Where people get stuck
- Prioritising work by evidenced value, cost, risk and confidence
- Rating risks against appetite and choosing proportionate treatment
All skills
- Assigning and operating data ownership and stewardship
- Defining measurable outcomes and leading indicators
- Maintaining a risk register with owners, triggers and responses
- Planning delivery dependencies and the critical path
- Prioritising work by evidenced value, cost, risk and confidence
- Analysing error patterns and failure modes in models and AI systems
- Applying data classification and handling rules
- Appraising options on a common incremental basis against a do-nothing baseline
- Assessing data source credibility and fitness for a question
- Assessing data-driven fairness and bias
- Assessing data-service continuity and recoverability
- Assessing privacy risk through data protection impact assessments
- Assessing supplier dependency, data-handling and exit risk
- Building cohort and retention analyses with correct denominators
- Building data protection by design into data products and pipelines
- Building decision-focused reports and dashboards
- Classifying AI uses against regulatory obligations
- Communicating quantified uncertainty
- Communicating sensitive or unwelcome analytical findings
- Comparing options against explicit decision criteria
- Comparing periods consistently
- Constructing clear and honest charts
- Designing and comparing decision scenarios
- Designing decision rights and dispute routes for data and AI work
- Designing decision-oriented research with customers, users or employees
- Designing enforceable data governance policies
- Diagnosing misleading data visualisations
- Disclosing AI contribution to professional work
- Eliciting the decision behind an analytical request
- Enforcing and auditing data access
- Escalating unresolved risks with evidence and clear ownership
- Estimating quantities and differences with intervals
- Evaluating and improving chart accessibility
- Evaluating fitness and full cost of AI-assisted work
- Evaluating responsible AI use risks
- Exercising human oversight of automated and AI outputs
- Explaining control types, dependencies and compensating controls
- Explaining technical work to accountable non-specialists
- Facilitating group decisions using disputed evidence
- Governing shared data definitions
- Identifying and prioritising critical data elements
- Identifying and quantifying decision downside and exposure
- Independently checking analytical conclusions and claims
- Interpreting correlation without inferring cause
- Interpreting customer feedback and qualitative evidence
- Judging whether a change exceeds normal variation
- Judging whether and how to use AI for a task
- Judging whether external evidence applies to the decision context
- Making accountable decisions under uncertainty
- Mapping stakeholders' decisions, constraints and needs
- Monitoring model fitness and drift
- Presenting and defending evidence-based recommendations to decision-makers
- Preserving incident evidence and timeline
- Rating risks against appetite and choosing proportionate treatment
- Reading business metrics
- Reading charts and dashboards correctly, including their state
- Reasoning about systems, feedback and second-order effects
- Recognising and containing suspected personal data breaches
- Recognising and resolving ethical conflicts in data and AI work
- Recognising cybersecurity threats to data work
- Recognising misleading numerical claims
- Recognising personal data and privacy duties
- Recognising statutory incident reporting duties and deadlines
- Revising prior decisions when evidence changes
- Sampling and reviewing a team's work against standards
- Selecting charts for evidence and decisions
- Testing competing explanations with discriminating evidence
- Variance analysis
- Verifying benefits realisation and attribution
- Working through stakeholder conflict over evidence and responsibility
- Writing evidence-led findings and auditable recommendations with their limits
Paths to start
Skill Path
Data Literacy for Business Decisions
Judge whether a business claim from a table, KPI, chart or dashboard really holds up.
- Modules
- 5 open
- Practice data
- Raket Parts
Skill Path
Data Governance, Catalogues and Lineage
Govern definitions, stewardship, lineage and enforceable policy.
- Modules
- 5 open
- Practice data
- Raket Parts
Skill Path
Discovering Requirements and Defining Metrics
Turn stakeholder needs into verifiable requirements and governed metric definitions with owners, grain and acceptance tests.
- Modules
- 5 open
- Practice data
- Raket Parts
About the role
Accountable for technology across the whole enterprise and for its investment and risk. Answers to the chief executive and board and sits on the executive team that sets enterprise direction. Decides how data and AI technology risk is governed across the organisation.
Also called CTO, Chief Information Officer (where one executive holds both)
